The Food Bank of Contra Costa and Solano appreciates your services and we will do our utmost to ensure that your volunteer experience is rewarding, productive and safe. We are committed to respecting your skills and individual needs within the limitation of these requirements. We ask for your cooperation in following these guidelines.
- Signing in and out is a requirement for all volunteers. By signing in, volunteers are agreeing that they have read this agreement, will abide by all safety regulations posted, and will follow directions from staff and lead volunteers.
- Follow staff instructions and complete duties as assigned. Ask for help, as needed. Report possible hazards and unsafe activities to staff and/or lead volunteers.
- Anyone under the influence of drugs and/or alcohol will not be permitted to volunteer.
- Closed toe shoes and appropriate attire is required. Sandals or offensive clothing is not permitted.
- Wash hands before handling food, after break, smoking or returning from the restroom. Keep your work area clean. Solicit the help of another person to lift objects over 30 pounds. Ask for help if you need assistance.
- Only the Food Bank staff may operate forklifts or electric pallet jacks. Only trained adult volunteers may operate the baler, compactor or hand pallet jack. Youth volunteers may not work around forklifts, pallet jacks, compactor, and baler or participate in the loading/unloading of vehicles while power equipment is present.
- Running, shouting, horseplay (tossing food, etc.), riding pallet jacks, walking or stepping on pallets is not permitted.
- Harassment of any kind is not tolerated by staff or volunteers. Any behavior that creates discord or restricts volunteers or staff from working will not be tolerated. Report all incidents immediately to staff.
- All youth volunteers ages 11 – 15 must have an adult leader who actively volunteers alongside him/her and provides guidance. For anyone under 18 years, the parent/guardian information must be complete.
- Volunteers leaving before the end of a shift must advise staff and/or lead volunteers, and sign out.
- The Food Bank is not responsible for volunteers’ personal belongings, purses, back packs, computers, etc.
- Food or any product may not be taken from the warehouse, food sorting areas or distribution sites. Unauthorized possession will be considered stealing and will lead to immediate discontinuation of volunteering.
- VOLUNTEERS WHO MAY QUALIFY FOR FOOD ASSISTANCE: Volunteers are encouraged to speak to a staff member or lead volunteer if they feel they may qualify for food assistance. The staff member or lead volunteer will provide information about relevant resources and how the volunteer can receive food assistance.
Please complete the online Volunteer Agreement Form.