Originally posted on the Vacaville Reporter: The Food Bank of Contra Costa and Solano is a member of Feeding America, the national association of food banks. Feeding America food banks are held to a high standards for service, food quality and transparency. We use the same standards as the corporate food industry because food banks realize that low-income people deserve food that meets the same standards as the grocery industry demands.
Food banks have been working with the food industry to demonstrate how we can work in tandem to save food from being wasted. Feeding America collaborated with several major grocery chains as they developed systems that would significantly reduce the amount of food waste in their stores. Walmart, Target, Sam’s Club, SaveMart and other chains established procedures where perishable food items would be pulled from the retail display while the food was still at a high level of quality. In some instances, meat could be frozen or other steps could be taken to extend the useful life of the food. As the grocery industry developed this system, they worked with Feeding America food banks so we could be an effective partner in accepting and distributing the grocery donations they were able to provide.
As the Food Bank of Contra Costa and Solano set up procedures to accept these donations, we focused on our building structure and developing our training plans. The Food Bank either picks the donations up in our refrigerated trucks or has member agencies directly pick food up from stores. We provide the agencies that pick the food up with thermometers so they can verify the proper temperature of the food and we provide them with thermal blankets to properly transport the food to the agency refrigerators. All the people involved in this effort receive ServSafe® training, so they are properly trained in safe food handling methods. Because we take these steps and because we handle food properly, millions of pounds of valuable food has become available to the people we serve.
Constantly improving the food safety standards of the Food Bank is a constant part of our culture. Part of our contract with Feeding America requires that our warehouse pass a third-party sanitation and safety audit. AIB International is a food safety audit firm that has been doing training and food safety compliance work for over one hundred years (they began as the American Institute of Baking). With their advice, we developed a thick binder full of processes and protocols that have become part of every decision we make in our warehouse. The procedures our truck drivers and warehouse workers follow insure that the food we distribute is safe. We take great pride that our audit score (on a scale of 1000 with 700 being a passing grade) was 935. I was pleased that the reaction our warehouse employees had after receiving the good news was to start thinking of how we could improve. We work to get better because it is the right thing to do for the people we serve.